Getting Started

Accounts & Billing FAQ
In this article, we’ll address common customer questions related to customer accounts. If your query is not covered in this article our team can be contacte...
Thu, 17 Apr, 2025 at 2:35 PM
Downgrading Subscriptions - Professional to Standard
Customers can choose to revert their subscription from the Professional (Pro) version back to the Standard package. This can be done using the Subscription ...
Thu, 29 May, 2025 at 12:35 PM
Setting a Custom Trading Name
This article details how users can assign an alternative trading name to reference their organisation for navigation and reporting purposes. This is don...
Thu, 1 May, 2025 at 10:33 AM
Glossary Of Terms
This article focuses on defining terms the commonly used payroll industry and how they are used in the ClockOn system. A,  B,  C,  D,  E,  F,  G,  H,  I,  ...
Fri, 26 Sep, 2025 at 9:34 AM