This guide details how to access the license manager functionality in the system, this can be used to;
- Upgrading your subscription
- Updating your payment details
- Adjusting your subscribed license count
- Viewing available and subscribed system add-ons
The Subscriptions Manager can only be accessed by the account owner or by users who have been specifically invited into the system and granted access using a custom security role for additional access for employees please see our User Access and Security guide for details on this feature.
This feature is accessed from the main screen using the Subscription button.
Upgrading your subscription
You have the option to upgrade at any time from this page to access additional features within the system, to do this scroll down on this page until you see our listing of available packages
To upgrade, first choose whether you want your subscription to be based on a monthly or annual basis, changing this setting will auto-adjust the price and apply any discounts where applicable.
Then click the select option for the package that you find appropriate for your needs.
Once you are happy with the settings on this page use the Next button to continue to the payment step.
Updating your payment details
As a ClockOn subscriber, you can update your payment details directly through the Subscriptions screen. The following guide demonstrates this process.
The steps in the above guide are detailed below
Account owners can view their subscription details and update the payment method through our secure portal by clicking the Subscription Details link.
This will show a screen where you can update the account details including the owner and contact details for the subscription.
To view and update your payment details. use the Menu button from this screen.
This will show a screen where you can enter your new credit card or direct debit details into the system.
Adjusting your subscribed license count
As your employee allocation within your business increases or decreases, you may like to adjust your licenses within ClockOn to allow you to payroll your staff.
The following displays the details for your ClockOn subscription, including the package that you are currently the price per payment period the number of licenses that you currently have against your account as well as the number of licenses that are actively being used by the employees.
If you would like to adjust your subscribed license count click the Adjust Subscribed Licenses button.
Enter the number of licenses that you would like to adjust it to and confirm it and your count will be increased accordingly.
Viewing available and subscribed system add-ons
In addition to these packages, we have additional individual components available
Some of these options allow for a trial period to allow you to test the functionality before committing to any additional charge.
As with the full packages, to confirm this change on your account you will need to use the Next button to accept the changes.
